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A Help Desk tracking and workflow tool that creates a knowledgebase on the fly
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Time and Attendance tracking and workflow
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Allows employees to enroll in benefits on the web, full e-mail integration provides a paperless open enrollment
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ESS allows the employee to directly access HR, Payroll and Benefits data - contact info, recent paychecks, W-2's
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June 15, 2008

Woodbury, NY – June 15, 2008 – LBi Software to present CaseManager at Quest International Users Group Northeast Conference

LBi is proud to be presenting its latest software product, CaseManager, at the International Users Group Northeast Conference on July 16 -18 at the MGM Grand in Foxwoods, Connecticut. LBi will have a booth in the exhibition hall to demonstrate the features of CaseManager. CaseManager is a call tracking and help desk management solution for employee call centers that greatly improves human resources management and benefits administration.

Gary Reuter, Vice President, will be speaking at one of the sessions covering bolt-on applications for Peoplesoft HCM. The session will cover details on how to effectively and efficiently integrate third party applications with PeopleSoft. Gary Reuter manages the HCM division for LBi and has been with the company since 1986.

For more information on LBi or CaseManager see www.lbisoftware.com

LBi will be demonstrating CaseManager Call Tracking and Help Desk software at
Booth #318 in the Exhibit Showcase:
  • Thursday, July 17th from 9:30 am - 4:30 pm
  • Friday, July 18th from 7:00 am – Noon.
LBi Session
45120: Using bolt-on applications to improve Employee Self Service and Employee satisfaction

Gary Reuter, LBi Software Engineering
Robert Boylan, LBi Software Engineering
Scott Tiedemann, LBi Software Engineering

Presentation will provide details on how to effectively and efficiently integrate 3rd party applications with PeopleSoft
  • Bolt-on solutions that will leverage existing PeopleSoft investment and reduce costs
  • Avoid risk and pitfalls that commonly cause self service initiatives to fail
  • Demonstrate robust bolt-on's that can easily access valuable HCM data
Wednesday, 7/16/08 2:10 PM - 3:10 PM Room: Red Carpet B