December 1, 2010
DoubleTree Guest Suites - Plymouth Meeting, PA
LBi Software will host a session on "Automated HR Help Desk for Improved Employee Response"
In this session you will see how an automated HR Help Desk can free up critical HR resources for more strategic projects while improving the response rate and accuracy of information sent back to employees in each response. You will see how current web technologies can be employed in conjunction with case management software to log, track and facilitate the resolution of employee queries while building a knowledgebase to act as a repository of information to use with future queries.