LBi Software Releases LBi HR HelpDesk 4.0

Woodbury, NY - January 3, 2011

LBi Software announces the next release of HR HelpDesk

LBi Software announced today the next release of LBi HR HelpDesk, its HR case management and knowledgebase solution. LBi HR HelpDesk empowers CSRs to easily enter information about employee calls and efficiently track issues to completion. The latest release includes several new features and can now be hosted in the Cloud.

The new features include a Manager Dashboard, Wiki Knowledgebase, Feedback Survey, and Task List.

In addition, LBi HR HelpDesk can now be delivered as Software as a Service (SaaS). Our SaaS option frees your IT staff from the burden of purchasing and maintaining expensive hardware and software. SaaS from LBi provides nightly backups, full firewall protection, 99.99% guaranteed uptime, a proven disaster recovery plan, and is offered with two options:

About LBi Software
LBi Software provides precisely engineered, customer-focused human resources technology solutions developed from more than 30 years of experience in HR technology and HR processes. Our flagship solution, LBi HR HelpDesk, is an innovative case manager and call-tracking workflow solution that creates a rich and powerful knowledge base on the fly. Our organic belief in - and solid reputation for applying - a true client-vendor partnership on every project ensures a highly configurable solution designed to put the power in the hands of the employee. In addition, every LBi project is supported by our rich experience and expertise in Mobile Development, Business Intelligence, Data Warehousing, Reporting and Analytics.