With an organic belief in - and a solid reputation for applying - a true client-vendor partnership on every project, LBi Software provides a highly configurable solution designed to put the power in the hands of the employee.

LBi HR HelpDesk, like each of our solutions and services, is the result of decades of experience building and integrating self-service applications for the HCM market. We have 25 years of experience developing myriad HCM applications and 15 years specifically supporting clients with PeopleSoft solutions.

LBi possesses a unique combination of skill sets in the HCM market: experience in both enterprise computing and business operations. This combination enables us to quickly provide configurable solutions for the real-world HR-delivery solution needs of today's companies.

Beyond our technical skills and expertise, LBi has the desire, agility, adaptability and flexibility to provide a solution when off-the-shelf software and major-enterprise HR applications simply don't fit.

Our size and methodology allow us to implement innovations and respond to client needs incredibly quickly. Unlike larger, less specialized solution providers, LBi is able to bring dedicated focus to each and every project, every step of the way, from every member of the team.

Learn More About LBi
LBi is headquartered on Long Island, in Woodbury, N.Y. We encourage you to learn more about:

• Our Technologies - How they help make LBi a dynamic leader in the world of HR service-delivery solutions.
• Our Clients - How our size, passion, expertise and leadership have allowed us to provide greater flexibility, more meaningful client responsiveness and more authentic customer attention than any other provider could offer.
• Our Partners and Affiliations - No company operates in a vacuum. We are proud to integrate the work of some of the best companies in their own industries.
• Joining LBi - As a leading innovator in the development, integration and implementation of enterprise computing solutions, LBi offers outstanding potential for dedicated, forward-thinking individuals.

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LBi's engineers and developers are dedicated to the company and to its mission in HR service-delivery solutions. In fact, our employees have an average of more than 10 years with LBi - an extraordinary statistic in this industry. The dedication our team members have to LBi is matched only by the commitment they have to each client.

In addition to their superior IT knowledge, the people of LBi are highly experienced in the feet-on-the-ground, day-to-day business operations of HR and are always trained in the latest enterprise technologies.

In fact, many LBi team members have worked in HR, payroll and benefits departments, as well as in many other functions in businesses of all sizes and across every major vertical market.

LBi's industry-leading expertise and experience in a broad range of technologies allow us to find the best fit for the right application for each client, every step of the way. Combined with our agility and commitment to client service, the result is always best-in-class design and implementation.

• Web Development
  LBi is proud to be platform-independent. We can build a solution that will run smoothly and efficiently in any environment - Windows, UNIX, Linux, Solaris or iSeries. Along with this flexibility, we hold extensive experience in both open-source and commercial application servers and database platforms.
  J2EE, Swing, .NET(C# & VB), ASP.NET(Web Forms & MVC), XML/XSL, Apache Struts, Java Server Faces, Spring, AJAX, DHTML, Web Services, Hibernate
• Mobile Development
  J2ME, CLDC, MIDP, .NET Compact Framework, iOS applications, Android applications
• Application Servers
  IBM WebSphere, BEA WebLogic, JBoss, Apache Tomcat, Microsoft IIS, Sun GlassFish
• Reporting
  Crystal Reports, Style Reports, BIRT, Jasper, SSRS, Oracle Reports
• Business Intelligence
  BusinessObjects, Data Integrator, Pentaho, Kettle, Talend, SSIS
• IVR Technologies
  
  • Hardware: Windows Voice Browser, Nortel/Periphonics, Convergys/Intervoice
  • Software: VXML, PeriPro, InVision, VRAM
  • Extended Modules: Nuance Speech Recognition, Nuance Text-To-Speech, Nuance Speaker Verification
  • Telephony APIs:Dialogic Boards, VOIP / SIP
• Client Server
  Visual Basic, C++, VB.NET, n-tier architecture
• DBMS
  Oracle, DB2, SQL Server, MySQL, Netezza
• PeopleSoft
  PeopleTools, PeopleCode, SQR, App Designer, App Engine, Component Interface, Integration Broker
• Operating Systems
  UNIX, LINUX, Microsoft Windows, Mac OS X, Novell, OS/400, MVS
• IBM Mainframe
  COBOL, CICS, VSAM, AFP, FOCUS, Quikjob
• Testing Tools (automation, load testing)
  Jmeter, Junit, Selenium, TestMaker, BrowserMob, WebKing

We are proud that our customers include some of the most recognized and respected brands in their industries.

Select clients include:

LBi Software is proud to integrate the work of some of the best companies in their own industries into our own efforts. This strategy further enhances our ability to adapt to meet any client's needs. Our active membership in local and industry organizations, meanwhile, further expands our toolbox for our customers.

Partners and Affiliations

ACM

ACM (Association for Computing Machinery)

ACM (Association for Computing Machinery) delivers resources that advance computing as a science and a profession. ACM provides the computing field’s premier Digital Library.

APA

American Payroll Association

The American Payroll Association, founded in 1982, is the professional society for Payroll Professionals.

Business Objects

Business Objects

LBi Software is part of the Crystal Partner Program. We have over 10 years of experience developing Crystal Reports for a variety of applications. In the past year, LBi has rolled out a Business Intelligence application utilizing Business Objects Enterprise.

The Devine Group

The Devine Group

The Devine Group - which has been in business for more than 40 years and serves many Fortune 1000 organizations - is devoted to helping companies reduce costs, increase revenues, and enhance productivity through the use of insightful behavioral and psychological assessment testing and related human resource solutions. LBi Software offers its clients The Devine Group's proven assessment solutions. See Press Release

Genesys

Genesys

Genesys, an Alcatel-Lucent company, is the only company that focuses 100% on software to manage customer interactions over the phone, web and in e-mail. The Genesys software suite dynamically connects customers with the right resources - self-service or assisted-service - to fulfill customer requests, optimize customer care goals and efficiently use resources. LBi is an Advanced System Integrators partner. See Press Release.

IBM

IBM

As a business partner with IBM, LBi Software has years of experience developing applications that utilize IBM's suite of software products, such as Websphere and DB2. View our company profile on IBM Partnerworld.

IEEE

IEEE (Institute of Electrical and Electronics Engineers)

The IEEE (Institute of Electrical and Electronics Engineers), a non-profit organization, is the world's leading professional association for the advancement of technology.

Invores

Invores Systems

Invores Systems, a software development company focused on Interactive Voice Web self service solutions, is a strategic partner of LBi. Invores Systems provides solutions that help companies migrate from legacy self-service environments to scaleable and cost-effective standards-based VoIP and VoiceXML systems. LBi and Invores jointly market and deliver automated customer self-service solutions that reduce costs and increase revenue for enterprise-level clients. See Press Release

HelpServer^TM

HelpServer

LBi Software is a HelpServerTM implementation and integration partner. HelpServer^TM is a web-based single-source Help Authoring Tool (HAT) and Content Management System (CMS) for Help & Documentation from 4.ST. LBi Software offers consulting and delivery services for HelpServer in the United States and Canada. In addition, LBi Software will utilize HelpServer to extend its HCM products such as LBi HR HelpDesk.

Long Island Assocation

Long Island Assocation

The Long Island Assocation is an organization striving to lead and unify the region in order to strengthen Long Island as a place to live, work, and do business. LBi Software is a Development Member of the LIA Strategic Committee. View our profile on the LIA website.

Microsoft

Microsoft

LBi Software is a Registered Development Partner of Microsoft. We also subscribe to the Microsoft Development Network, assuring clients that we always have the latest software and tools available to provide the best possible solutions. View our profile on the Microsoft Partner website.

Mid-Atlantic Regional Usergroup

Mid-Atlantic Regional Oracle/Peoplesoft Usergroup

The Mid-Atlantic Regional User Group provides a network of contacts with valuable expertise in all aspects of PeopleSoft Enterprise, JD Edwards EnterpriseOne and JD Edwards World, and their respective implementations. This Regional User Group is for both functional and technical professionals, managers, and end-users that are interested in acquiring application-specific information.

MySQL

MySQL

As a MySQL Network Certified Partner, LBi Software is able to develop and deliver products and services utilizing all the features of an enterprise level database, while providing affordability and scalability. In addition, LBi HR HelpDesk is a MySQL Network Certified Program, assuring clients that the application is proven to be stable, reliable, and mature.

NASPA

NASPA

NASPA, the Network and Systems Professionals Association, provides its members with the foremost in services and benefits, including peer networking, member discounts, and technical information.

Northeast Regional Usergroup

Northeast Regional Oracle/Peoplesoft Usergroup

Northeast Regional User Group is open to all customers of Oracle/PeopleSoft in the Northeast and Oracle/JD Edwards in the New York/New Jersey area.

OHUG

OHUG

The Oracle HCM Users Group (OHUG) is an organization devoted exclusively to providing users with valuable insight into Oracle and PeopleSoft Human Capital Management applications.

Red Hat

Red Hat

As a Red Hat ISV partner, LBi Software has access to Red Hat Enterprise Linux and JBoss applications and solutions for development, testing, and quality assurance purposes.

SQR User Group

SQR User Group

The SQR Users Group is a not-for-profit group created in order to facilitate the free (or nearly free) exchange of information related to SQR.

Southern New England Usergroup

Southern New England Oracle/Peoplesoft Usergroup

The Southern New England User Group focuses on helping users maximize value from their investment in Oracle technologies with a focus on PeopleSoft applications.