Why Participate in the 21st Annual Sierra-Cedar HR Systems Survey

Sierra-Cedar Survey 2018

It’s that time of the year — the 21st annual Sierra-Cedar HR Systems Survey is upon us.  This is probably the most comprehensive survey for HR users, covering virtually all aspects of HR technology use, from the traditional integrated HR/ERP systems to the latest emerging technologies and innovations.

Some of the most important questions you may have are answered in the survey results, such as:

  • What are the latest trends in HR technology
  • Who are the leading vendors
    • Best of Breed vs. single-source integrated solution
  • What systems are my peers and competitors using
  • What systems are my peers and competitors considering in the next 12 months
  • What systems provide the greatest efficiencies and ROI
  • Where the most/least money is spent
  • By vertical market, how strategic is the HR organization perceived
  • Who is upgrading and who is not, and why
  • Data privacy & confidentiality issues
    • To cloud or not to cloud
  • How and where analytics is being used
  • Much more…

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Employee Self-Service and HR Help Desk

employee self-service portal

What is an HR Help Desk without an employee self-service component? Essentially a very good record keeper of employee HR-related cases/tickets. Data collection in and of itself is certainly a key benefit of an HR case management system — tracking trends, providing early warnings of significant workforce issues, ensuring consistent adherence to HR policies, and much more.

But in the final analysis, it is still an information management system. Data is collected, processed, and archived. Efficiencies are created, analytics provide valuable insights, and some time may be saved.

What would happen if, in addition to my previously-listed benefits, a great amount of time could be saved as well? Incorporate a comprehensive searchable knowledgebase (KB) and employees (in theory) will no longer have to bother HR with common questions, like “when will I receive my W2”? I say “in theory” because unless employees are encouraged to use the KB system, or access is not straight forward and easy to use, little benefit may be obtained.

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