Case Management: The Backbone

of Excellence in HR Service Delivery

This new white paper explains why solutions originally intended for IT or customer service fall far short of meeting HR's needs today – and why an HR-dedicated system can empower HR to:

  • 1.
    Resolve employee inquiries faster
  • 2.
    Support strategic initiatives
  • 3.
    Boost employee engagement
  • 4.
    Burnish the employer and market brands

As HR becomes more of a strategic business partner, HR leaders need to take a step back and remember the most basic consumer advice:
Buyer beware.


Sharing What We've Learned Why LBi HR HelpDesk
Why LBi Software The LBi Experience
Download the white paper now

We will never sell or share your information

Sharing What We've Learned

LBi Software is passionate about helping HR see the challenges that lie ahead and providing insight into how to handle them. That's why we routinely offer our insights, as well as those of industry leaders, into ways HR can better use technology to improve the lives of employees and enhance the performance of organizations.

Why LBi Software

Ability, agility, and integrity — that's LBi Software in a nutshell.

We have an organic belief in — and a solid reputation for applying — a true client-vendor partnership on every project.

LBi Software provides a highly configurable HR solution designed to put the power in the hands of the employee. LBi possesses a unique combination of skill sets in the HCM market — proven technological expertise and rich HR acumen.

Why LBi HR HelpDesk

To empower employees and enhance HR — that's why LBi HR HelpDesk exists.

It's an innovative HR case manager and call-tracking workflow solution, with full employee self-service access and the ability to create a powerful knowledge base on the fly. The result: empowered employees and more — efficient HR.

LBi HR HelpDesk offers powerful HCM reporting and analytics, minimizing personnel disputes and expensive legal actions, while providing valuable insights into employee attitudes and concerns.

The LBi Experience

Collaboration, adaptability, expertise, and tenacity — that's what LBi Software brings to every project.

Every client's experience starts with our uncompromising dedication to doing what needs to be done, and doing it efficiently, responsively, and in close collaboration with the customer beginning with the very first step.

The LBi experience reflects the reality that we are a small, agile, customer-centric firm with multiple points of experienced and knowledgeable insight into every project. We can't afford to disappoint a single client at any step of the process. So ... we don't.

We will never sell or share your information