Tuesday, December 10, 2013
Learn what the differences are between help desks built specifically for HR and those built for IT. On December 10th LBi Software hosted a webinar comparing HR help desks to IT help desks.
Based on LBi research, over 80% of HR departments that implement IT Help Desk or generic CRM systems convert to HR specific applications within approximately 3 years. In this webinar, Howard Kaplan compares and contrasts the differences between LBi's HR specific Help Desk and typical IT Help Desk systems. Please view the recording below:
The presentation covers:
About LBi Software
LBi Software provides precisely engineered, customer-focused human resources technology solutions developed from more than 30 years of experience in HR technology and HR processes. Our flagship solution, LBi HR HelpDesk, is an innovative case manager and call-tracking workflow solution that creates a rich and powerful knowledge base on the fly. Our organic belief in - and solid reputation for applying - a true client-vendor partnership on every project ensures a highly configurable solution designed to put the power in the hands of the employee. In addition, every LBi project is supported by our rich experience and expertise in Mobile Development, Business Intelligence, Data Warehousing, Reporting and Analytics.