April 8, 2014
Quality HR Service Delivery Demands HR-dedicated Case Management.
Learn why HR needs an HR Case Management System built for HR. This webinar compares and contrasts the differences between LBi's HR specific HelpDesk and typical CRM/IT Help Desk systems. Why should you use a retrofitted CRM Help Desk when you can have an HR-specific application?
IT Help Desk solutions can be feature rich and generally lower in cost than those built specifically for HR; but be aware of the mission critical role that a help desk solution plays in HR, as well as the confidentiality risks associated with less secure solutions.
About LBi Software
LBi Software provides precisely engineered, customer-focused human resources technology solutions developed from more than 30 years of experience in HR technology and HR processes. Our flagship solution, LBi HR HelpDesk, is an innovative case manager and call-tracking workflow solution that creates a rich and powerful knowledge base on the fly. Our organic belief in - and solid reputation for applying - a true client-vendor partnership on every project ensures a highly configurable solution designed to put the power in the hands of the employee. In addition, every LBi project is supported by our rich experience and expertise in Mobile Development, Business Intelligence, Data Warehousing, Reporting and Analytics.