The Essential Features for Your HR Help Desk

Any organization with an HR team needs an HR help desk solution. When it comes to selecting a system, however, there are many factors that need to be considered. How do you determine what the best HR Help Desk features are for your company?

Our new whitepaper, "HR Help Desk Best Practices: Key HR Case Management Features That Are Essential for HR Departments of Any Size", helps you sort through the features so you can decide which are most important to you, including:

  1. Integration with current and future systems
  2. Core HR Case Management features
  3. System deployment – SaaS, cloud, on premises
  4. The latest technology – outcome processing, AI
  5. Financial considerations – calculate your ROI


Sharing What We've Learned Why LBi HR HelpDesk
Why LBi Software The LBi Experience
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We will never sell or share your information

Sharing What We've Learned

LBi Software is passionate about helping HR see the challenges that lie ahead and providing insight into how to handle them. That's why we routinely offer our insights, as well as those of industry leaders, into ways HR can better use technology to improve the lives of employees and enhance the performance of organizations.

Why LBi Software

Ability, agility, and integrity — that's LBi Software in a nutshell.

We have an organic belief in — and a solid reputation for applying — a true client-vendor partnership on every project.

LBi Software provides a highly configurable HR solution designed to put the power in the hands of the employee. LBi possesses a unique combination of skill sets in the HCM market — proven technological expertise and rich HR acumen.

Why LBi HR HelpDesk

To empower employees and enhance HR — that's why LBi HR HelpDesk exists.

It's an innovative HR case manager and call-tracking workflow solution, with full employee self-service access and the ability to create a powerful knowledge base on the fly. The result: empowered employees and more — efficient HR.

LBi HR HelpDesk offers powerful HCM reporting and analytics, minimizing personnel disputes and expensive legal actions, while providing valuable insights into employee attitudes and concerns.

The LBi Experience

Collaboration, adaptability, expertise, and tenacity — that's what LBi Software brings to every project.

Every client's experience starts with our uncompromising dedication to doing what needs to be done, and doing it efficiently, responsively, and in close collaboration with the customer beginning with the very first step.

The LBi experience reflects the reality that we are a small, agile, customer-centric firm with multiple points of experienced and knowledgeable insight into every project. We can't afford to disappoint a single client at any step of the process. So ... we don't.

We will never sell or share your information