Articles by Howard Kaplan

By Howard Kaplan | Published
September 25, 2018 • Case Management Technology
Is HR Ready for AI?

By Howard Kaplan | Published
September 18, 2018 • Case Management Technology
HR Help Desk’s Special Importance in Higher Education

By Howard Kaplan | Published
July 24, 2018 • HR Technology
Top Ten Reasons RFPs May Not Be Necessary

By Howard Kaplan | Published
July 10, 2018 • HR Technology
The Potential Risks of Multi-language Capability in HCM Business Solutions

By Howard Kaplan | Published
June 19, 2018 • Employee Engagement
Rewards & Incentives

By Howard Kaplan | Published
June 5, 2018 • Metrics & Reporting
Combining HR Help Desk Data with External Data Sources

By Howard Kaplan | Published
May 22, 2018 • HR Effectiveness
Technology and the Dumbing Down of English Language Arts

By Howard Kaplan | Published
May 1, 2018 • HR Technology
Why Participate in the 21st Annual Sierra-Cedar HR Systems Survey

By Howard Kaplan | Published
April 24, 2018 • Employee Self-service
Employee Self-Service and HR Help Desk

By Howard Kaplan | Published
April 10, 2018 • HR Technology
Determining the True ROI When Investing in New HCM Systems

By Howard Kaplan | Published
March 20, 2018 • Talent Management
Conducting Psychological Profile Tests in Candidate Interviews

By Howard Kaplan | Published
March 13, 2018 • Compliance
The Importance of Service Level Agreements in Your HR Help Desk

By Howard Kaplan | Published
January 9, 2018 • HR Technology
Leasing HRIT Systems vs. a SaaS Model

By Howard Kaplan | Published
December 12, 2017 • Case Management Technology
Benefits of HR Help Desk in Small Businesses

By Howard Kaplan | Published
October 24, 2017 • Employee Engagement
Risks & Rewards of Applying for Internally Posted Job Opportunities

By Howard Kaplan | Published
October 17, 2017 • HR Effectiveness
Hiring Non-College Educated Professionals

By Howard Kaplan | Published
October 3, 2017 • Talent Management
When 1099 Workers Function as Full-time Employees

By Howard Kaplan | Published
September 26, 2017 • Data Security
Controlling Access to Confidential Cases in Your HR Case Management System

By Howard Kaplan | Published
September 12, 2017 • HR Effectiveness
How Your Business Can Help Employees Impacted By Hurricanes

By Howard Kaplan | Published
August 29, 2017 • Metrics & Reporting
HR Help Desk – Reporting & Analytics

By Howard Kaplan | Published
August 15, 2017 • Employee Self-service
Is a Chat Service in HR Help Desk a Viable Feature?

By Howard Kaplan | Published
August 1, 2017 • Strategic HR
The Role of HR in Changes in Executive Management

By Howard Kaplan | Published
June 27, 2017 • HR & Social Media
Should Performance Reviews Include Information from Social Media?

By Howard Kaplan | Published
June 20, 2017 • Employee Engagement
Is Cross-Training Employees Good for Business?

By Howard Kaplan | Published
June 13, 2017 • LBi Dynasty
Sports Analytics vs. Scouting Intuition

By Howard Kaplan | Published
May 23, 2017 • Talent Management
Who is Wrong – the Recruiter or the Candidate?

By Howard Kaplan | Published
May 16, 2017 • Compliance
Should Companies Solicit Employee Donations to Company-Sponsored Charities?

By Howard Kaplan | Published
May 2, 2017 • HR Efficiency
Using HR Help Desk Statistics to Determine HR Staff Requirements

By Howard Kaplan | Published
April 25, 2017 • Data Security
Securing Confidential Data in Your HR Help Desk

By Howard Kaplan | Published
April 11, 2017 • HR Technology
The Evolution of Enterprise Software Selection

By Howard Kaplan | Published
April 4, 2017 • HR Effectiveness
For Grievance and Conflict Resolution, HR Case Management Software Can Be a Valuable Tool

By Howard Kaplan | Published
March 21, 2017 • Employee Engagement
Is Telecommuting Right For You and Your Employees?

By Howard Kaplan | Published
February 7, 2017 • Case Management Technology
Meet Your New HR Superstar

By Howard Kaplan | Published
January 31, 2017 • Employee Engagement
Are Open Office Environments Conducive to Greater Collaboration & Productivity?

By Howard Kaplan | Published
January 24, 2017 • HR Technology
How to Capitalize on Your HR Help Desk Data

By Howard Kaplan | Published
December 13, 2016 • Case Management Technology
Surveying Your Workforce

By Howard Kaplan | Published
November 15, 2016 • HR Technology
To Cloud or Not to Cloud (Your HR Help Desk)

By Howard Kaplan | Published
November 1, 2016 • Employee Engagement
Mixing Business and Politics

By Howard Kaplan | Published
September 27, 2016 • HR Effectiveness
Is Time and Attendance Collection in White Collar Businesses Necessary?

By Howard Kaplan | Published
September 20, 2016 • HR Technology
When RFP Questions Cross the Line of Reasonability

By Howard Kaplan | Published
August 23, 2016 • Compliance
How Personal Should Employees Get with Personnel?

By Howard Kaplan | Published
August 16, 2016 • Data Security
How to protect your data from Hackers, Phishing…

By Howard Kaplan | Published
July 12, 2016 • Case Management Technology
Adding Unconventional But Practical Client-Requested Features

By Howard Kaplan | Published
June 28, 2016 • Compliance
Words Matter

By Howard Kaplan | Published
June 7, 2016 • HR Technology
Sierra-Cedar 2016-17 HR Systems Survey

By Howard Kaplan | Published
May 10, 2016 • Technology Tools
Top 10 Rules for PowerPoint

By Howard Kaplan | Published
April 26, 2016 • HR Efficiency
2016 Presidential Election

By Howard Kaplan | Published
April 5, 2016 • Data Security
Confidentiality is Critical for your HR Help Desk

By Howard Kaplan | Published
March 1, 2016 • Strategic HR
HR – To Debate or Arbitrate

By Howard Kaplan | Published
February 23, 2016 • HR Technology
The Benefits of Custom Software Development

By Howard Kaplan | Published
February 2, 2016 • HR Technology
The Risks and Rewards of Utilizing Offshore Technology Services

By Howard Kaplan | Published
January 26, 2016 • Data Security
Implementing Preventative Measures to Minimize Data Breaches

By Howard Kaplan | Published
January 12, 2016 • Compliance
To Purge or Not to Purge (HR Help Desk Data)

By Howard Kaplan | Published
January 5, 2016 • HR Technology
The Client / Vendor Business Relationship

By Howard Kaplan | Published
December 15, 2015 • Metrics & Reporting
LBi HR HelpDesk Tips and Tricks – Extracting Data From Reports

By Howard Kaplan | Published
December 8, 2015 • HR Effectiveness
Is electronic communication reducing quality employee interaction?

By Howard Kaplan | Published
December 1, 2015 • HR Effectiveness
Are Company Dress Codes Beneficial for Peak Performance?

By Howard Kaplan | Published
November 17, 2015 • HR Technology
The Importance of Multi-Language Capability in HR Software

By Howard Kaplan | Published
November 10, 2015 • Technology Tools
Five Powerful but Easy Microsoft Excel Tips for the Novice

By Howard Kaplan | Published
November 3, 2015 • HR Technology
Determining the ROI on HR Business Systems – or Not

By Howard Kaplan | Published
October 27, 2015 • HR Technology
HR System Integration vs. Application Interfaces – A Tutorial

By Howard Kaplan | Published
October 20, 2015 • Strategic HR
Using Your HR Help Desk to Predict (and Prevent) Employee Defection

By Howard Kaplan | Published
October 6, 2015 • Case Management Technology
Don’t Use Your IT Help Desk for HR

By Howard Kaplan | Published
September 22, 2015 • Talent Management
The Importance of Overseas Travel for College Students

By Howard Kaplan | Published
August 25, 2015 • Compliance
Faking it on LinkedIn

By Howard Kaplan | Published
August 18, 2015 • Metrics & Reporting
Applying Sabermetrics to Any Business

By Howard Kaplan | Published
August 11, 2015 • Compliance
Managing SLA Rules in Large, Global or Multi-regional Companies

By Howard Kaplan | Published
July 28, 2015 • Data Security
Keeping Confidential HR Data Confidential

By Howard Kaplan | Published
July 21, 2015 • HR Effectiveness
Summertime in HR

By Howard Kaplan | Published
June 23, 2015 • HR Efficiency
Determining HR Staff Requirements with HR Help Desk Statistics

By Howard Kaplan | Published
June 9, 2015 • HR Technology
Sierra-Cedar 2015-16 HR Systems Survey

By Howard Kaplan | Published
May 12, 2015 • Case Management Technology
LBi HR HelpDesk: Delivering the Choices Our Customers Need

By Howard Kaplan | Published
May 5, 2015 • Case Management Technology
HR Help Desk vs. IT Help Desk – It’s all about the Vendor’s Experience

By Howard Kaplan | Published
March 31, 2015 • Metrics & Reporting
Big Data Analysis for the Rest of Us

By Howard Kaplan | Published
March 10, 2015 • Employee Self-service
Encouraging Employees AND Employers to Use HR Self-Service Tools

By Howard Kaplan | Published
March 3, 2015 • Talent Management
Submitting New Hire Candidates to Tests

By Howard Kaplan | Published
December 9, 2014 • Case Management Technology
The Importance of ROI When Evaluating Ancillary Business Systems

By Howard Kaplan | Published
November 11, 2014 • Compliance
Managing Human Resources Service Level Agreements (SLA)

By Howard Kaplan | Published
September 23, 2014 • HR Efficiency
Operating a Centralized HR Help Desk Across Multiple Geographies & Time Zones

By Howard Kaplan | Published
August 5, 2014 • Employee Self-service
ESS…Build It and They Will Come…Not Necessarily

By Howard Kaplan | Published
July 22, 2014 • HR Efficiency
Are Employment-At-Will Laws Really Good for the Employer or Employee?

By Howard Kaplan | Published
July 15, 2014 • Case Management Technology
Why SMBs Are Using HR HelpDesk

By Howard Kaplan | Published
July 8, 2014 • HR Effectiveness
Is the 360 Degree Employee Review Method a Good Idea?

By Howard Kaplan | Published
May 20, 2014 • Metrics & Reporting
HR Help Desk Analytics: A Webinar Showing Real Use of Big Data and KPIs

By Howard Kaplan | Published
April 29, 2014 • Employee Engagement
Is Work-Life Balance a Myth?

By Howard Kaplan | Published
March 25, 2014 • Metrics & Reporting
Key Performance Indicators Enhance HR Help Desk Value

By Howard Kaplan | Published
March 11, 2014 • Employee Engagement
Keeping Your Contingent Workforce Engaged

By Howard Kaplan | Published
January 28, 2014 • Case Management Technology
Is Your HR Help Desk System Smart Enough? See if it Passes the Test.

By Howard Kaplan | Published
December 3, 2013 • HR Efficiency
How Your Employees Communicate with Each Other Does Matter

By Howard Kaplan | Published
November 19, 2013 • Strategic HR
Stay True to Your Mission Statement

By Howard Kaplan | Published
November 12, 2013 • Compliance
Bullying in the Workplace

By Howard Kaplan | Published
October 1, 2013 • Talent Management
Using HR HelpDesk for Talent Management Processes

By Howard Kaplan | Published
September 24, 2013 • HR Effectiveness
Stack-Ranking Employees (aka rating on the Bell Curve system)

By Howard Kaplan | Published
September 17, 2013 • Talent Management
Closing the Gap in Talent Management Systems

By Howard Kaplan | Published
September 10, 2013 • Case Management Technology
HR Help Desk vs. IT Help Desk

By Howard Kaplan | Published
August 27, 2013 • HR Effectiveness
The Affordable Care Act and Your Employees – Communication is Critical

By Howard Kaplan | Published
August 6, 2013 • HR Effectiveness
Getting Contextual: Beyond Employee Engagement in HR Technology

By Howard Kaplan | Published
July 30, 2013 • HR Technology, Strategic HR
Webinar Recap: HR Technology vs. Real-world Challenges

By Howard Kaplan | Published
July 9, 2013 • HR Effectiveness, HR Technology
Making HR Technology Real: A Webinar to Deal With Daily HR Life