Richard is president and chief operating officer of LBi Software. He has over 26 years of application development and project management experience. Richard has managed several large HR ERP upgrades and installations. He has also managed several large multiyear custom application projects. As president and COO, Richard has led the transformation of LBi Software from a custom development shop to a product-based firm, launching its flagship solution, LBi HR HelpDesk, in 2007. He is also a frequent contributor to LBi’s corporate blog and newsletter.