Case Management Technology

By Nick McKeon | Published
October 6, 2022 • Case Management Technology
HR HelpDesk’s New Chat Features

By Nick McKeon | Published
July 12, 2022 • Case Management Technology
Behind the Scenes of HR HelpDesk’s New AI Features

By Richard Teed | Published
December 14, 2021 • Case Management Technology
What an HR Call Center Can Do for Companies of Any Size

By Richard Teed | Published
September 15, 2021 • Case Management Technology, HR Technology
Using an HR Help Desk to Manage Talent Better

By Nick McKeon | Published
June 23, 2020 • Case Management Technology, Metrics & Reporting
Advanced Reporting in HR HelpDesk

By Nick McKeon | Published
August 13, 2019 • Case Management Technology, Employee Self-service
How an Employee Portal Frees Up Time for HR Teams

By Nick McKeon | Published
June 25, 2019 • Case Management Technology
AI is the Answer in Today’s (HR) Workplace

By Richard Teed | Published
September 25, 2018 • Case Management Technology
Is HR Ready for AI?

By Richard Teed | Published
September 18, 2018 • Case Management Technology
HR Help Desk’s Special Importance in Higher Education

By Richard Teed | Published
December 12, 2017 • Case Management Technology
Benefits of HR Help Desk in Small Businesses

By Richard Teed | Published
February 7, 2017 • Case Management Technology
Meet Your New HR Superstar

By Richard Teed | Published
December 13, 2016 • Case Management Technology
Surveying Your Workforce

By Richard Teed | Published
November 29, 2016 • Case Management Technology
Improving the User Experience: Happier Employees, Better HR

By Richard Teed | Published
July 12, 2016 • Case Management Technology
Adding Unconventional But Practical Client-Requested Features

By Richard Teed | Published
October 6, 2015 • Case Management Technology
Don’t Use Your IT Help Desk for HR

By Richard Teed | Published
May 12, 2015 • Case Management Technology
LBi HR HelpDesk: Delivering the Choices Our Customers Need

By Richard Teed | Published
May 5, 2015 • Case Management Technology
HR Help Desk vs. IT Help Desk – It’s all about the Vendor’s Experience

By Richard Teed | Published
April 21, 2015 • Case Management Technology
Increase the Influence of Your HR Data to Win Friends and Influence People

By Ann-Marie Inkpen | Published
February 24, 2015 • Case Management Technology, HR Effectiveness
Putting "HR Help" Back in the HR Help Desk

By Richard Teed | Published
February 10, 2015 • Case Management Technology, Talent Management
Manage Talent Better with an HR Help Desk

By Richard Teed | Published
December 9, 2014 • Case Management Technology
The Importance of ROI When Evaluating Ancillary Business Systems

By Richard Teed | Published
December 2, 2014 • Case Management Technology
The Power of an HR Call Center for Companies of Any Size

By Richard Teed | Published
October 21, 2014 • Case Management Technology
HR Technology Is Changing to Work for David and Goliath

By Richard Teed | Published
September 30, 2014 • Case Management Technology
Why HR Needs Technology Rated “E” for Everyone — #HRTechConf

By Richard Teed | Published
September 9, 2014 • Case Management Technology, HR Technology
“E” for Everyone: HR Technology From SMB to Enterprise — #HRTechConf

By Richard Teed | Published
August 26, 2014 • Case Management Technology
The ROI of HR Case Management

By Richard Teed | Published
July 15, 2014 • Case Management Technology
Why SMBs Are Using HR HelpDesk

By Richard Teed | Published
July 1, 2014 • Case Management Technology
Changing the Game for SMB HR: Case Management Your Way

By Richard Teed | Published
May 13, 2014 • Case Management Technology
Do You Really Need to Issue an RFP?

By Richard Teed | Published
February 4, 2014 • Case Management Technology
For an HR Case Management Shopping List, Consider Five Features of a Full-platform HRIS

By Richard Teed | Published
January 28, 2014 • Case Management Technology
Is Your HR Help Desk System Smart Enough? See if it Passes the Test.

By Richard Teed | Published
October 22, 2013 • Case Management Technology
HR Delivery Excellence Demands HR-dedicated Case Management: True Temper Tools Would Agree

By Richard Teed | Published
September 10, 2013 • Case Management Technology
HR Help Desk vs. IT Help Desk

By Scott Tiedemann | Published
July 9, 2012 • Case Management Technology, Technology Tools
Using Pentaho Kettle

By Scott Tiedemann | Published
June 18, 2012 • Case Management Technology, Technology Tools
Benefits of the LBi Software Framework

By George Boutis | Published
May 23, 2011 • Case Management Technology, Technology Tools
An Introduction to Location Based Services

By Scott Tiedemann | Published
March 3, 2011 • Case Management Technology
Simplicity in GUI Design

By Scott Tiedemann | Published
June 7, 2010 • Case Management Technology
Achieving Browser Neutrality

By George Boutis | Published
November 27, 2009 • Case Management Technology, Technology Tools
Cost Effective Web Application Load Testing